Child Support
Questions we have been asked on this topic include:
‘Young father wants to know at what age CSA will start deducting money’
‘CSA have just doubled his payment; he can’t afford it; they suggested he call FD’
Our suggestions:
The CSA itself can answer some queries – e.g. about rules and regulations
08457 133133 (calls normally charged at local rate), or
email csa-nel@new100.dss.gsi.gov.uk
If the CSA cannot answer the query try:
• National Association for Child Support Action (NACSA): email advice service: enquiries@nacsa.co.uk or write to NACSA Ltd, Po Box 4120, 20 Market Street, Stourbridge, West Midlands, DY8 1WY
• The Centre for Separated Families email advice service: advice@separatedfamilies.org.uk
• Citizens’ Advice (formerly Citizens’ Advice Bureau): for the address of your local walk-in office try your local telephone directory or www.nacab.org.uk or phone Head Office 020 7833 2181 (for referral to local branches and to answer basic questions). For web-based advice go to www.adviceguide.org.uk
If it is an affordability issue, try:
• National Debtline: free confidential advice on money problems
0808 808 4000
If the underlying problem is a conflict issue between parents, try:
Mediation, where parents are helped to reach agreement, can be fantastic – and usually results in both parents feeling more satisfied and fathers seeing more of their children. Telephone the Family Mediators Association (tel: 0117 946 7062) or National Family Mediation (tel: 0117 904 2824) to find a mediation service local to you
